Institutional Development and Communications Consultant

The Job

The challenge of this position is to increase LALA’s relevance and strengthen its positioning among key audiences by building increasingly consistent, relevant, and strategically aligned institutional communications. The person in this role will be responsible for bringing LALA closer to professionals from companies, donors and prospective donors, media outlets, and mentors, translating our mission, results, and impact into narratives and opportunities that strengthen the organization’s reputation, expand its reach, and support fundraising efforts.

To achieve this, it will be essential to coordinate with different teams and stakeholders, transform data and results into stories that create meaningful connections, and establish processes and indicators that contribute to a more strategic and results-oriented approach.

Key Responsibilities:

Coordination and Planning

• Collaborate in the development and execution of LALA’s integrated communications strategy, in coordination with the Brazil and global teams;
• Define and monitor goals and indicators for the area (KPIs and OKRs), analyzing data and results to generate learnings and recommendations that inform strategy and planning;
• Contribute to organizing and monitoring the area’s activity budget in partnership with the Director;
• Participate in the integrated editorial calendar, ensuring alignment across teams before relevant publications;
• Organize priorities, timelines, and workflows for the area, ensuring consistent execution aligned with the organization’s strategic objectives.

Branding and Content

• Ensure the consistency and evolution of the LALA brand across different audiences, channels, and materials, safeguarding its positioning, identity, and tone of voice;
• Produce and keep institutional materials up to date, ensuring consistency and the use of current versions;
• Develop and maintain brand and communications documents and tools, including the brand guidelines and key messages;
• Manage LALA’s LinkedIn presence and institutional website, ensuring alignment with the strategy and brand guidelines;
• Transform LALA’s results, data, stories, and experiences into relevant content and narratives tailored to different audiences and objectives;
• Support the evolution of communications guidelines and other tools that support strategic planning, in coordination with different teams and the global team.

Campaigns and Fundraising

• Support the Director in fundraising efforts by producing proposals, decks, case studies, and reports, as well as materials and narratives that communicate LALA’s impact and strengthen relationships with donors and potential partners;
• Support the Director and the Communications and Engagement Coordinator in the planning and execution of institutional and fundraising events, including guest relations, follow-ups, and communications;
• Lead the production of the annual activities and impact report, from data collection through distribution, and ensure that transparency information on the website remains up to date;
• Identify and support applications for relevant grants, awards, rankings, and certifications, increasing LALA’s external recognition and contributing to fundraising and the organization’s credibility.

Stakeholder Relations and Internal Interface

• Support the Director in managing crises involving the media and stakeholders, in accordance with the crisis management protocol;
• Maintain an up-to-date map of institutional audiences and a stakeholder engagement cadence, defining who receives what information and how frequently;
• Keep the donor and partner CRM organized, using automation tools and generating funnel and performance reports to support leadership decision-making;
• Serve as the communications focal point for internal teams on materials and initiatives aimed at institutional stakeholders;
• Coordinate with the global communications team to adapt institutional materials and guidelines to the local context.

People Management and Development

• Coordinate the Communications Assistant, PR agency, and volunteers working within the area;
• Support the team’s technical and professional development by fostering organization, collaboration, and continuous learning;
• Exercise leadership aligned with LALA’s leadership style, promoting collaboration, ownership, a growth mindset, and network-based work.

Position Details:

• This is a hybrid position, with in-person workdays in the city of São Paulo (currently once a week, on Tuesdays);
• The workload is 40 hours per week;
• We offer an independent contractor (PJ) arrangement;
• 2 paid days off for each month worked;
• Paid year-end break, without deduction from the monthly days off;
• Amil health insurance or SafetyWing international health insurance, with 100% coverage for the employee + 50% coverage for legal dependents (children), with the option to include a spouse, with the full cost deducted from the employee;
• Laptop provided on a loan basis.